Managing a uniform program for a large, multi-location organization can feel like solving a jigsaw puzzle—especially when not every employee fits neatly into the same job code or uniform category. At Hanover Uniform, we’ve built our business around making that puzzle easier to solve. One way we’ve done that is by designing solutions that accommodate exceptions—those unique employees who, for one reason or another, need something different than the standard-issue uniform.
The Challenge of Exceptions
Most uniform programs start with structure: job codes are tied to specific uniform kits, budgets are preloaded by location, and ordering portals are designed for ease and compliance. But reality isn’t always that simple. Sometimes an employee’s role evolves, they’re temporarily reassigned, or a supervisor decides that a different uniform better suits their needs. If your ordering platform isn’t built to handle these exceptions, chaos can ensue—inventory issues, budget overages, and inconsistent brand presentation.
Our Solution: The Stock Portal in CROS
At Hanover, we recognized that exceptions aren’t the problem—it’s how you manage them that counts.
That’s why we developed a feature within our Customized Ordering Software (CROS) called the Stock Portal. This optional tool gives master users the ability to order any stocked item across your program, regardless of job code. It acts as a flexible layer sitting above your structured ordering system.
Here’s how it works:
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Most employees stay hard-coded to their designated uniforms, preventing ordering errors and preserving consistency.
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Exception employees are served manually by authorized master users, who can access the Stock Portal to select alternative items as needed.
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Orders placed through the Stock Portal are tracked, so you retain visibility, accountability, and budget control—even with custom needs.
Why This Matters
This approach gives you the best of both worlds:
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Simplicity for the majority of your workforce, who follow a standard ordering path.
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Flexibility for the few, without disrupting the integrity of your program.
Whether you’re outfitting hundreds of frontline workers or managing a mix of administrative, technical, and field staff, Hanover’s software and service model are designed to adapt—not just enforce.
If your current uniform program feels rigid, slow, or ill-equipped to handle real-world needs, let’s talk. We specialize in building systems around your business—not the other way around.